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Canceling an E-Signature Request

Information on how to cancel a Document record E-Signature request in Contract Logix

Eric Reinert avatar
Written by Eric Reinert
Updated over 4 months ago

The user who checks a document out for e-signature may select Cancel E-signature from the menu or click .

NOTE: The user must have proper permissions for Unlock. The document will be unlocked, and the following message will be displayed in the document record: Your document's electronic signature status is Voided.

NOTE:

  • In DocuSign, signers may select “void” or “Decline to Sign”. In Contract Logix, the document will be unlocked, and the following message will be displayed in the Contract Logix document record: Your document's electronic signature status is Voided.

  • In Sertifi, there is also a “Decline to Sign” option; however, currently this information is not transmitted back to CLX nor will it undo the check out.

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